Privacy Policy
At Velvet Bingo, we take your right to privacy seriously and want you to understand how we collect and use information about our users.
What Information Do We Collect?
When you register for an account with us or interact with our website and services, we may ask for certain personal information. This can include but is not limited to:
Account Registration Information
We collect this information so that you can create an account with us and access our services securely.
Device and Browser Information
This helps us understand how users interact with our platform to make necessary improvements for better user experience.
Usage Analytics and Behavioural Data
To refine our features, enhance security measures, we use anonymised analytics data. This may include aggregated information about website performance, traffic patterns, user interactions with different elements of the site, etc.
Cookies and Tracking Technologies
We use cookies to ensure that your session remains secure and that you're properly logged in for each visit.
Communication Preferences
If you opt-in to receive marketing or promotional communications from us, we may collect preferences to tailor our notifications according to how they've specified.
Data Storage and Retention
We keep personal data only as long as necessary. When your account becomes inactive for a prolonged period or we are legally required to do so, any stored information will be safely erased.
Security Measures
At Velvet Bingo, all reasonable technical precautions have been taken against fraud, hacking, loss of sensitive customer information via breaches in security protocol, malicious code insertion etc., but no system can completely eliminate those risks. Consequently, users should understand and respect these limitations when signing up & maintaining their accounts online.
To maintain a level of account protection against unauthorized access or other attacks, our platform uses the following safeguards:
Your Rights Regarding Personal Data
In accordance with applicable privacy regulations and at any point upon written request by an individual concerned:
To be informed
To be informed about collection, retention & use of personal data concerning them.
Right to access
Right to access and obtain a copy of their respective records which Velvet Bingo keeps
Correction or rectification right
If users find errors in their registration info or other incorrect particulars maintained thereupon
Deletion or erasure right
Under certain circumstances specified in current legislation
Data Sharing with Third-Party Services
Wherever possible, we ensure that your data is stored securely on our own servers and does not leave the platform unless absolutely necessary.
Some integrations do require us to share identifiable personal details for account linking purposes which means they adhere strict security norms for handling customer credentials while remaining compliant with relevant regulations like GDPR. However please rest assured we exercise utmost care when deciding whether or not engaging any third-party service providers.
Minors and Age Restrictions
As part of maintaining child online safety standards under legislation governing minors, our platform has implemented certain restrictions to ensure users comply with these requirements: Velvet Bingo requires a minimum age requirement to register as an account holder while protecting minors from accessing sensitive materials or information beyond legal safeguards for the young.
Compliance with Applicable Privacy Regulations
All measures taken adhere fully recognized international best practices including current national data privacy standards (e.g., EU's GDPR, California’s CCPA).
We maintain transparency and cooperation when notified of concerns or issues regarding user personal data handling which we assess thoroughly then rectify immediately if necessary.
